Last Updated: 16/08/2025
At PMZ, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for details on shipping times, costs, and other related information.
Processing Times
● All orders are processed within 1-3 business days (Monday through Friday, Excluding Holidays)
● Please note that processing time is separate from shipping/delivery time.
● Items are made to order and fulfilled by our trusted partners, which helps reduce overproduction while maintaining quality.
● You will receive a confirmation email with tracking information once your order has been shipped.
Shipping & Delivery Times
● Domestic Shipping (USA)
○ Cost: Free
○ Estimated Delivery Time: 3-5 business days
○ Delivery estimates exclude processing time and are not guaranteed.
● International Shipping (Rest of the World)
○ Cost:
■ Free: Australia (AU), Bahrain (BH), Brazil (BR), Canada (CA), China (CN), Hong Kong SAR (HK), Indonesia (ID), Japan (JP), Kazakhstan (KZ), Macao SAR (MO), Malaysia (MY), Mexico (MX), Morocco (MA), New Zealand (NZ), Nigeria (NG), Oman (OM), Pakistan (PK), Philippines (PH), South Korea (KR), Singapore (SG), Taiwan (TW), Thailand (TH), Türkiye (TR), United Arab Emirates (AE), United Kingdom (GB), Vietnam (VN)
■ Buy 2 Get Free Shipping: Algeria (DZ), Argentina (AR), Bermuda (BM), Colombia (CO), Egypt (EG), Kenya (KE), Kuwait (KW), Lebanon (LB), Qatar (QA), Saudi Arabia (SA), South Africa (ZA), Sri Lanka (LK)
■ Paid: Chile (CL), Cyprus (CY), Jordan (JO)
○ Estimated Delivery Time: 9-16 business days
○ Delivery estimates exclude processing time and are not guaranteed.
Note: Actual delivery times can vary by destination, product, customs clearance, and carrier performance, especially during peak seasons or unforeseen disruptions.
Tracking Your Order
● Once your order has been shipped, you will receive a confirmation email and a tracking link or a tracking number.
● Please note that tracking information may take an average of 48 hours or more to show up after the label is created.
● Some international shipments may show limited scans until arrival in the destination country.
Customs and Duties (International Orders)
● For international orders (outside the USA), customs fees or import duties may apply depending on your country’s regulations/government.
● These fees are the responsibility of the customer and are not included in our shipping rates.
Address Issues, Failed Delivery, and Return to Sender
● Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
● If a package is returned to sender due to an address issue, refusal, or unclaimed status, re-shipping fees may apply.
● Some carriers may not deliver to PO boxes; if needed, we may request a physical address.
Missing or Delayed Shipments
● We always strive for the best experience possible but some delays may occur due to circumstances beyond our control (e.g., weather conditions, customs processing, postal strikes, etc.)
● If your order has not arrived within the estimated time frame, please contact us at shop@revpmz.com with your order details. We will assist in tracking your package and resolving the issue.
● If your package is lost or stolen we recommend filing a claim with your local postal service or contacting us for further help.
Returns and Refunds
● Please refer to our Refund Policy for details on returning or exchanging items.
Changes to Shipping Availability
● Countries, rates, carriers, and service levels may change from time to time. The options shown at checkout are the most current and will apply to your order.
Contact Us
● For any questions regarding shipping or delivery, feel free to contact us at shop@revpmz.com. We're here to help!
